Job Description
Become a Logistics Specialist with OPENLANE, where excellent customer service meets robust logistics support. This role involves aiding customers, ensuring efficient delivery, and maintaining strong communication across platforms.
As a Logistics Specialist, you will play a pivotal role in our transportation service, providing accurate and friendly interactions via phone, text, and email. Your organizational skills will be central as you handle multiple tasks while ensuring meticulous attention to detail in your reporting and customer service efforts.
Key Responsibilities:
• Act as a central communication point for transportation inquiries
• Assist customers in confirming their logistics needs
• Verify vehicle locations and delivery addresses before pickups
• Run aging reports to track outstanding shipments
• Maintain high standards of customer service and support
Requirements:
• High School diploma or equivalent
• 1-3 years of logistics experience preferre...
As a Logistics Specialist, you will play a pivotal role in our transportation service, providing accurate and friendly interactions via phone, text, and email. Your organizational skills will be central as you handle multiple tasks while ensuring meticulous attention to detail in your reporting and customer service efforts.
Key Responsibilities:
• Act as a central communication point for transportation inquiries
• Assist customers in confirming their logistics needs
• Verify vehicle locations and delivery addresses before pickups
• Run aging reports to track outstanding shipments
• Maintain high standards of customer service and support
Requirements:
• High School diploma or equivalent
• 1-3 years of logistics experience preferre...