Job Description
State to State Cargo Inc. is a leading logistics service provider across the United States. We make it our mission to provide our customers with high-quality, personalized service & pride ourselves on our commitment to our customer’s satisfaction. Our team is expanding! This time in Accra, Ghana. You can also become part of our team.
We are looking for young, enthusiastic, and self-driven individuals to fill the Customer Service Agent (Logistics Specialist) role in Accra, Ghana.
RESPONSIBILITIES
• Procure new business opportunities from shipments, using persuasion techniques for retention
• Negotiate prices and coordinate goods transport, communicating with freight companies to facilitate shipments
• Identify reputable carriers for freight service usage
• Develop and manage long-term customer relationships through effective issue resolution and dynamic engagement
• Notify customers of load and delivery updates
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