Job Description
Working Hours - 6am to 12noon
Primary Responsibilities
- Professionalism : Maintain a professional and positive attitude towards colleagues and supervisors, following the Hotel's Standard Operating Procedures.
- Confidentiality : Safeguard guest confidentiality and store personal data properly.
- Guest Experience : Develop a close rapport with in-house guests, gather preferences, and provide personalized service to ensure a memorable stay.
- Food and Beverage Standards : Possess Food and Beverage skills, ensuring a high level of dining experience and following safety and hygiene policies.
- Feedback : Gather guest feedback and report to management for service improvements.
- Lounge Service : Handle service and address guest needs in the Pacific Lounge, adhering to Pan Pacific Brand and LQA standards.
- Ordering and Stock Management : Plac...