💼 Full-Time Position

Loyalty Manager

🏢
Marriott International
📍 Bangkok, Bangkok, Thailand
📍
Location
Bangkok, Thailand
📅
Posted
June 07, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description


JOB SUMMARY 

Loyalty Manager is responsible for both engagement with non-members, to drive and support enrollment, and recognition and engagement of our valuable Elite members, through delivery of the highest quality stay experience. He/she manages and coordinates all aspects of guest’s journey: from pre-arrival and arrival experience, all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to guests, and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program. 

CORE WORK ACTIVITIES 

  • Managing all aspects of guest journey
  • From the moment a reservation is received, drive the pre-arrival process and preparing all aspects of the guest stay: Pre-arrival communication, including Travel planner follow up Collection of information and preparation n...