Job Description
Radisson Hotel Group, one of the most dynamic hotel companies in the world is looking for a trainee in the Loyalty Marketing Department.
KEY RESPONSIBILITIES:
Supporting the loyalty marketing team with daily activities to further engage and activate members of the loyalty program with Radisson brand.
Follow customer lifecycle including acquisition, engagement, loyalty, and retention campaigns of the global loyalty program.
Ensure customer enrolment journey is well executed on all touchpoints by providing support to Hotels.
Assist quality loyalty team in follow up of customer questions and feedback to continuously improve the program and benefits offered to members.
Provide a weekly competitive analysis and benchmark against competitors for EMEA and APAC
Support loyalty managers in monthly reports and presentations preparation ...