Job Description
Loyalty Operations Executive - Fixed Term Contract
Harrods Hammersmith, England, United Kingdom
We are looking for a Loyalty Executive to join our Digital team at Harrods. You will be responsible for overseeing the day-to-day management of the Harrods Rewards programme, ensuring smooth functioning of the programme across all customer touchpoints. This is an exciting opportunity to play a key role in supporting the overall Harrods Rewards programme strategy and the future of loyalty at Harrods.
This is a fixed term 12-month position with a February/March 2026 start.
About the Role
The Loyalty Executive will play a crucial role in enhancing satisfaction and engagement with the Harrods Rewards programme, through optimised customer experience and engagement. This role will be responsible for overseeing customer interactions with the Rewards programme, ensuring a seamless multi‑channel loyalty experience across all touchpoints.