💼 Full-Time Position

[LTA-ITCD] PRP / SNR ENGINEER, CITIZEN SYSTEMS (SALESFORCE) / (SERVICENOW)

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Land Transport Authority (LTA) Singapore
📍 singapore, singapore, Singapore
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Location
singapore, Singapore
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Posted
June 29, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

What the role is

PRINCIPAL / SENIOR ENGINEER, CITIZEN SYSTEMS (SALESFORCE) / (SERVICENOW)


What you will be working on

Salesforce


You will be part of the team to develop next generation Enterprise Feedback Management System (EFMS) using Salesforce CRM SaaS to manage citizen feedback such as public feedback on LTA services and assets, central call centre, road closures/works applications and bike sharing services. EFMS is crucial to LTA in delivering a good and safe land transport system.


ServiceNow


You will be part of the team to develop next generation Enterprise Feedback Management System (EFMS) using ServiceNow Customer Service Management (CSM) SaaS to manage citizen feedback such as public feedback on LTA services and assets, central call centre, road closures/works applications and bike sharing services. EFMS is crucial to LTA in delivering a good and safe land transport system.


Your Responsibilities Wi...