Job Description
MANAGER/DEPUTY MANAGER, TICKETING SYSTEM & GOVERNANCE
Become a catalyst for effective system ownership, operations and governance as a Ticketing System and Governance officer! Are you passionate about optimising public service delivery and making a difference? Join our team and take a lead role in maintaining, enhancing and governing the public transport ticketing system to strengthen people‑centric service delivery and ensure a future‑ready public transport network that connects communities and places.
Responsibilities- Shape the future of public transport ticketing by governing a critical national system that delivers reliable, seamless, and commuter‑centric journeys.
- Lead transformation initiatives, from developing business cases to delivering enhancements that improve the ticketing experience for millions of commuters.
- Turn commuter needs, service insights and market trends into practical, customer‑focused solutions that keep Singapore’...