Job Description
Overview
As a Client Advisor , you will ensure that our clients' service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals. You will be a consistent high performer, delivering both qualitative and quantitative results.
Responsibilities- Provide an exceptional customer service experience to each client; greeting, listening, assisting, advising, and exceeding their expectations
- Exemplify our brand history and heritage
- Highlight our product categories through your exceptional product knowledge to cross sell and upsell
- Engage with diverse clients, always putting them at ease to develop long lasting relationships
- Develop and grow your client book, updating client information on the relevant company tools
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store...