Luxury Guest Services Manager

A luxury hospitality brand in South Africa seeks a Front Office Manager to oversee operations and deliver exceptional service. Responsibilities include managing guest check-in/check-out processes, resolving guest issues, and leading the Guest Service team. Candidates must possess a diploma in Hospitality Management and have a minimum of 5 years’ experience in front office roles within luxury hotels. The role requires strong leadership skills and a service-oriented approach to hotel operations.
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