💼 Full-Time Position

(M) Hotel Reservation Specialist - Voice/ Non-Voice- Fixed-Weekends-Off

🏢
Sapient Global Services
📍 manila, metro manila, Philippines
📍
Location
manila, Philippines
📅
Posted
June 14, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

We are looking for detail-oriented and reliable individuals to handle booking and reservation tasks in a pure non-voice environment. This role is ideal for beginners, fresh graduates, or anyone who prefers chat, email, or system-based work with no phone calls required.

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Key Responsibilities

  • Process booking and reservation requests through online systems
  • Update, modify, or cancel reservations as needed
  • Respond to customer inquiries via chat or email only
  • Ensure all booking details are accurate and complete
  • Follow step-by-step guidelines and company procedures
  • Maintain organized records and data entries
  • Coordinate with internal teams when necessary