Job Description
Robert Half Technology are assisting a growing SaaS organisation to recruit a Mac IT Support Engineer on a contract basis. This is an initial 12-month contract with strong potential for extension and an ASAP start.
This is a part-time opportunity working 3 days per week. The role will require 1 day per week onsite in London, with the remaining days worked remotely. This opportunity is ideally suited to candidates specifically seeking a 3-day-per-week contract engagement.
Role
* The Mac IT Support Engineer will act as the sole IT resource, providing end-to-end support for approximately 70 users across the UK and US.
* Manage the onboarding and offboarding process for employees, ensuring a seamless user experience and appropriate access controls.
* Provide 1st Line and BAU IT support across a predominantly Mac environment, resolving hardware, software, and user-related issues.
* Administer and support Apple devices, ensuring they are co...