Job Description
Description
Position Summary
Credit One Bank is looking for a Back Office Mailroom Operations Representative who will be thorough and efficient with processing incoming correspondence that is received from Cardmembers.
Summary of Essential Job Functions
- Follow policies, procedures and use sound judgment in reviewing and assigning all different types of correspondence to the appropriate departments.
- Action highly Regulatory processes on Card Member accounts with a high level of accuracy.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience.
- Highly developed sense of integrity and commitment to customer satisfaction.
- Receive and respond to verbal and written directions from supervisory personnel.
- Commit to performing job duties in a manner that ensures a safe work environment.
- Willingly and cooperatively perform other ...