Job Description
Job Details: Job Title: Mainframe Production Control Specialist Location: Columbus, OH Duration: 6 to 12 Months contract 2nd shift Schedule, Timings: 3:15 PM -11:45 PM Summary: Responsible for the monitoring of the client Mainframe Systems, and batch processing for a shift. Taking action and/or engaging support team when exceptions occur. Knowledge of JCL and being able to follow batch rerun / restart instructions. In addition, this position acts as one of the CSC (Customer Service Center) agents accepting incoming calls, opening tickets in ServiceNow, first call resolution, and client escalations.