Job Description
Major Incident Manager
We are looking for the very Top Talent and we would be delighted if you were to join our team!
More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
What we look for?
A seasoned Major Incident Manager with 5+ years of experience, preferably within banking environments.
Strong knowledge of ITIL-based service management and major incident handling.
Excellent communication and stakeholder management skills, capable of working with all levels of the organization.
A detail-oriented professional with strong documentation skills.
Ability to analyze and prioritize incidents based on business impact and urgency.
Fluency in English (C1 level mandatory).
We are looking for the very Top Talent and we would be delighted if you were to join our team!
More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
What we look for?
A seasoned Major Incident Manager with 5+ years of experience, preferably within banking environments.
Strong knowledge of ITIL-based service management and major incident handling.
Excellent communication and stakeholder management skills, capable of working with all levels of the organization.
A detail-oriented professional with strong documentation skills.
Ability to analyze and prioritize incidents based on business impact and urgency.
Fluency in English (C1 level mandatory).