Job Description
Position: Mall Operations Executive - Info Desk
Job Description:
We are seeking a highly motivated and organized individual to join our team as a Mall Operations Executive for our Info Desk.
The ideal candidate will have a strong background in customer service and operations management, with a passion for creating a positive and welcoming environment for our mall visitors.
Key Responsibilities:
- Handling the daily operations of the mall's Info Desk.
- Maintain a high level of knowledge about the mall's facilities, services, and events to assist customers and provide accurate information
- Collaborate with other departments, such as marketing and security, to ensure smooth operations and coordination of services
- Handle any emergency situations or incidents that may occur at the mall, following established protocols and procedures
- Maintain accurate records and reports related to customer service and operations, and pr...