Job Description
Job Responsibilities
- Provide quality Management and Administrative support
- Oversee an efficient and effective day-to-day operations of the branch or outlet
- Coach and develop colleagues to ensure standards are being maintained
- Assist in the development strategy plans
- Assist Managers complete daily tasks (implementing new policies)
- Understand each department's daily processes and goals
- Participate in company's strategic planning
- Assist Manager in evaluating performance (writing reports and data)
- Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
- Implement and improve customers retention measures
- Attract customers by answering product and service questions
- Ensuring a clean and safe working environment
- A degree in Management, Business, Accounting, Hos...