💼 Full-Time Position

Manager, Business Intelligence & Insights

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Concentrix
📍 Maluri, Federal Territory of Kuala Lumpur, Malaysia
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Location
Maluri, Malaysia
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Posted
May 27, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description


The Business Intelligence & Insights Manager is responsible for driving data-led decision-making across the organization. This role oversees the design and delivery of analytics, dashboards, and business insights to support strategic and operational goals. The manager will lead and develop a team of analysts to ensure accurate reporting, actionable insights, and continuous improvement in business performance.


Develop and execute the BI & Insights strategy in alignment with business objectives.

Partner with business leaders to understand priorities, identify opportunities, and translate them into data-driven solutions.

Lead, coach, and develop a team of BI Analysts and set clear goals, performance metrics, and development plans for team members.

Design and maintain KPI frameworks, dashboards, and scorecards to track business performance. Utilize advanced analytics to identify trends, opportunities, and risks.

Co...