💼 Full-Time Position

Manager, Contact Center Solution.

🏢
PCCW
📍 Hong Kong, Hong Kong, Hong Kong
📍
Location
Hong Kong, Hong Kong
📅
Posted
June 14, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Manager, Contact Center Solution

Job Title


Manager, Contact Center Solution - Large-Scale Financial/Pension Platform


Company Overview


Our client is a leading financial services provider in Hong Kong, specializing in pension and retirement solutions. This organization manages a robust platform that services millions of employers and employees across the region, ensuring secure, compliant, and efficient management of mandatory provident funds (MPF) and related financial services. With a commitment to innovation and digital transformation, they are seeking a talented Solution Architect to drive the architecture of scalable, high-performance systems that support critical financial operations.


Location


Hong Kong, Hong Kong SAR (onsite)


Job Summary


As a Solution Architect for our client's large-scale financial/pension platform, you will play a pivotal role in designing,...