💼 Full-Time Position

Manager, Contact Centre Operations

🏢
First Abu Dhabi Bank (FAB)
📍 dubai, dubai, United-Arab-Emirates
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Location
dubai, United-Arab-Emirates
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Posted
June 10, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Team Supervision (only for Team leaders and supervisors)

  • Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
  • Provide on-the-job training and constructive feedback to assigned team to support their overall development.
  • Promote the organisation’s values and ethics in all activities within the team in order to support the establishment of a value-driven culture within the bank.
  • Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.
  • Promote the organisation’s values and ethics in all activities within the team to support the establishment of a value driven culture within the bank.
  • ...