💼 Full-Time Position

Manager, Customer Experience

🏢
HSBC Global Services Limited
📍 Kowloon City District, Kowloon, Hong Kong
📍
Location
Kowloon City District, Hong Kong
📅
Posted
June 24, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

GCB 5

 

We are currently seeking a high calibre professional to join our team as a Manager, Customer Experience.

 

In this role you will:

  • Support the CX roadmap by coordinating and delivering assigned initiatives (e.g., journey improvements, service enhancements, VOC actions).
  • Track progress, risks, dependencies, and outcomes;...