Job Description
About Setel
The Future of Mobility
Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.
Role Purpose
The Manager, Customer Operations & Service Delivery (Fuel & Enterprise Solution) leads overall operational aspects and maintain long-term relationships with petrol station dealers and enterprise solution customers, driving fuel volume adoption across stations, resolving station, fuel and enterprise solutions related issues on a timely basis and connecting with key business stakeholders to ensure timely and successful delivery of Fuel and Enterprise solutions. Facilit...