💼 Full-Time Position

Manager Customer Service | Bio - environment Industry

🏢
Generations Recruitment
📍 Ghent, Flanders, Belgium
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Location
Ghent, Belgium
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Posted
June 01, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the company

Our client is an international company in the bio-environment industry, located in Ghent

Role & Responsibilities

As a Customer Service Manager, you oversee the management, coaching, and development of a team. You ensure service quality and efficiency, foster growth and innovation, and act as the link between strategy and its implementation. You motivate your team and serve as a knowledgeable sparring partner, helping employees excel in their roles.

  • You supervise and coach a team of employees, while also supporting their development through performance reviews and identifying training needs.
  • You ensure optimal customer service by supporting your team in handling client questions and complaints, and by personally following up on complex cases to stay closely involved.
  • You oversee the full execution of customer assignments, from the request for quotation to final reporting and invoicing.
  • Yo...