Job Description
**Overview**
We're looking for a technically deep, customer-obsessed leader to manage the Accounting Solutions Expert (ASE) team within Intuit Enterprise Suite Customer Success. The ASE team is a specialized, high-impact group that serves as the organization's go-to resource for complex accounting challenges. Through this, you are designing systemic solutions for Tier 3 issues (custom workarounds, API integrations, compliance-driven workflows) and providing real-time consultative co-engagement to drive adoption of advanced IES platform features.
As the M1 leading this team, you'll coach and develop a group of senior subject matter experts who sit at the intersection of deep accounting knowledge, product expertise, and customer-facing consulting. Your role is to ensure the team's expertise is deployed strategically, their output is high-quality and scalable, and their insights feed back into product and operations to improve the broader IES customer experience.
We're looking for a technically deep, customer-obsessed leader to manage the Accounting Solutions Expert (ASE) team within Intuit Enterprise Suite Customer Success. The ASE team is a specialized, high-impact group that serves as the organization's go-to resource for complex accounting challenges. Through this, you are designing systemic solutions for Tier 3 issues (custom workarounds, API integrations, compliance-driven workflows) and providing real-time consultative co-engagement to drive adoption of advanced IES platform features.
As the M1 leading this team, you'll coach and develop a group of senior subject matter experts who sit at the intersection of deep accounting knowledge, product expertise, and customer-facing consulting. Your role is to ensure the team's expertise is deployed strategically, their output is high-quality and scalable, and their insights feed back into product and operations to improve the broader IES customer experience.