Job Description
**Additional Information**
**Job Number** 26051163
**Job Category** Information Technology
**Location** 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore, 098499
VIEW ON MAP (https://www.google.com/maps?q=2%20Harbourfront%20Place%20%2306-08%2C%20Singapore%2C%20Singapore%2C%20Singapore%2C%20098499)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**DURATION: October 2026 – December 2027 (2 Headcounts)**
**LOCATION: Singapore**
**JOB SUMMARY**
The Command Center IT Support role provides hands-on technical support within the Command Centre and to hotels during the Power of M transition, including cutover and hypercare. Working on a rotating 24x7 shift roster (nights, weekends and public holidays), the role triages incidents, resolves common end-user and workstation issues, assists with network/connectivity challenges, and ensures accurate ticket logging and escalation using ServiceNow and Jira....
**Job Number** 26051163
**Job Category** Information Technology
**Location** 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore, 098499
VIEW ON MAP (https://www.google.com/maps?q=2%20Harbourfront%20Place%20%2306-08%2C%20Singapore%2C%20Singapore%2C%20Singapore%2C%20098499)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**DURATION: October 2026 – December 2027 (2 Headcounts)**
**LOCATION: Singapore**
**JOB SUMMARY**
The Command Center IT Support role provides hands-on technical support within the Command Centre and to hotels during the Power of M transition, including cutover and hypercare. Working on a rotating 24x7 shift roster (nights, weekends and public holidays), the role triages incidents, resolves common end-user and workstation issues, assists with network/connectivity challenges, and ensures accurate ticket logging and escalation using ServiceNow and Jira....