Manager Guest Experience - VIP Services

Wynn Al Marjan Island is a luxury resort under construction in the United Arab Emirates, set to open in 2027. The resort will feature 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and a five‑star spa.

Wynn Al Marjan Island is seeking a Manager – Guest Experience to join the resort’s private access team.

• Lead, train, and inspire the guest experience team to deliver exceptional, personalized service for private access guests.
• Curate and oversee all aspects of the guest journey, from pre‑arrival arrangements to post‑departure follow‑up, tailored to the cultural expectations of each region.
• Collaborate with butlers, coordinators, F&B, Spa, Housekeeping, Security, and other departments to ensure seamless and memorable guest experiences.
• Develop and implement guest experience standards, protocols, and training programs tailored to the ...