Manager-HR Services

Qualification:

MBA in HR. Proven track record leading Recruitment team in Shared Services set up

Job Responsibility:

• Own end-to-end recruitment operations (requisition to offer / pre-boarding handoff) across supported entities.
• Act as operational SME for SuccessFactors Recruitment Management (RCM) .
• Leverage Phenom to support candidate experience, talent attraction, and CRM workflows.
• Drive standardization, automation, and continuous improvement initiatives.
• Support transitions, scope expansions, and new customer/country onboarding .

• Serve as key interface for TA leaders, HR, and business stakeholders ; manage escalations and service improvements

• Manage and develop recruitment operations teams