💼 Full-Time Position

Manager I/Assistant Manager, Client Journey & Experience Design

🏢
Sun Life
📍 Hong Kong, Kowloon, Hong Kong
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Location
Hong Kong, Hong Kong
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Posted
June 13, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

  • Create interface designs for ongoing platform changes by translating business requirements and user stories into detailed screen layouts, visual specifications, and implementation-ready assets, in order to support efficient delivery of business-as-usual enhancements across client app.
  • Refine visual and interaction details for incremental enhancements by updating layouts, hierarchy, states, and usability cues across existing journeys, in order to improve clarity, consistency, and day-to-day usability for clients.
  • Support development and validation activities by clarifying design intent, answering implementation questions, and reviewing delivered outputs against approved designs, in order to reduce rework and strengthen delivery quality.
  • Prepare clear handoff materials by documenting user flows, screen states, design notes, and supporting assets, in order to enable smoother collaboration between design, business, and technology teams.