Job Description
Manager, IT Support Services & Security page is loaded## Manager, IT Support Services & Securitylocations: Calgary, Alberta, Canada: Toronto, Ontario, Canadatime type: Full timeposted on: Posted Todayjob requisition id: R26_01583**The Opportunity**AgeCare The Manager, IT Support Services & Security oversees AgeCare’s outsourced IT support operations while protecting the organization’s digital assets, systems, and data from internal and external threats. This dual role combines IT service delivery management with cybersecurity governance to ensure secure, reliable, and user-focused technology across all AgeCare locations.Reporting to the Director, Strategy and Information Technology, the Manager partners with our Help Desk provider to drive service excellence through performance monitoring, KPI/SLA oversight, and end-user feedback. The role also supports technology planning, standardizes IT processes, and coordinates vendor-led initiatives aligned with clinical and organizatio...