💼 Full-Time Position

Manager of Customer Analytics

🏢
Jobber
📍 vancouver, metro vancouver regional district, Canada
📍
Location
vancouver, Canada
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Requirements

  • This is a high-leverage role for someone who can lead analysts, build trusted stakeholder relationships, and help evolve the team from reactive reporting toward scalable, AI-enabled decision support
  • ,
  • Proven experience as a people leader in analytics, with a strong track record of developing, coaching, and empowering high-performing analysts
  • ,
  • Deep expertise in Customer Success, post-sales, customer lifecycle, or SaaS business analytics, with hands-on experience analyzing onboarding, customer engagement, support performance, retention, churn, expansion, or account growth
  • ,
  • Strong business acumen and strategic judgment, with the ability to shape initiatives, influence priorities, and connect analytical work to company-level outcomes
  • ,
  • Expert-level SQL skills, with the ability to work efficiently across complex relational data structures and review analytical logic with confidence
  • ,
  • Proficiency with BI and data visu...