Job Description
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
**Job Summary**
The Manager, NRG Initiatives, Care Tools & Systems is responsible for owning and leading the execution of enterprise energy initiatives, core Customer Care tools, and internal AI platforms that drive efficiency and performance across Care teams. This role m serves as the primary Care owner for NRG initiatives, call center execution of those initiatives systems, and AI-enabled tools. The Manager partners closely with NRG, Product, Tec...
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
**Job Summary**
The Manager, NRG Initiatives, Care Tools & Systems is responsible for owning and leading the execution of enterprise energy initiatives, core Customer Care tools, and internal AI platforms that drive efficiency and performance across Care teams. This role m serves as the primary Care owner for NRG initiatives, call center execution of those initiatives systems, and AI-enabled tools. The Manager partners closely with NRG, Product, Tec...