Job Description
As the Manager of Operations for the Network Engineering and Operations team you will be responsible for implementation and deployment of new technologies, ongoing maintenance and support, troubleshooting and problem resolution, and collaborating with other departments to improve service delivery. TELUS is able to deliver reliable telecommunications solutions and ensure 24/7 availability.
You will lead a multidisciplinary operational team that includes Inside and Outside Plant, Network Operations, RF Operations, and Power Operations.
What you’ll do
- Establish team standards, guidelines, and best practices to ensure consistent and effective operational execution.
- Provide leadership, guidance, mentoring and support to the operational team.
- Collaborate with cross‑functional teams to define program objectives, scope, deliverables, and timelines.
- Monitor and track program progress, identify risks, issues, and dependencies, a...