💼 Full-Time Position

Manager, Parts & Service

🏢
Samuel, Son & Co.
📍 Fort Mill, South Carolina, United States
📍
Location
Fort Mill, United States
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key Responsibilities

Aftermarket Strategy & Growth

  • Own and execute the growth strategy for parts and service across strapping equipment and related packaging systems
  • Drive recurring revenue through spare parts programs, preventative maintenance, and service agreements
  • Partner with sales to expand installed base penetration, cross-sell parts, and increase customer share of wallet
  • Identify opportunities to standardize and scale offerings across key product lines (tools, heads, dispensers, automation systems)
  • Parts Business Leadership

  • Lead all aspects of parts operations including pricing, stocking strategy, and fulfillment
  • Optimize inventory using an 80/20 approach—prioritizing high-velocity and critical spare parts for strapping systems and tools
  • Improve fill rates, lead times, and inventory turns while managing working capital
  • Develop strategic SIOP program to ensure conti...