Job Description
SUMMARY:
The Pharmacy Informatics Manager supports the implementation and adoption of the health system’s medication management technology strategy across the care delivery spectrum, ensuring safe, efficient, and compliant medication processes. This role oversees Epic Willow Inpatient and Ambulatory applications, supports Specialty Pharmacy workflows, and provides informatics leadership for Oncology medication management. The manager holds overall supervisory responsibility for technical, fiscal, and personnel management within departmental budgets and staffing allocations. They ensure team accountability for customer access to technology systems and solutions, track incidents and tasks to resolution in alignment with SLAs and quality standards, and provide day-to-day guidance to maintain adherence to policies, procedures, and best practices. Additionally, the manager drives continuous improvement initiatives to reduce waste, enhance quality, and optimize medication-rel...