Job Description
Purpose & Overall Relevance for the Organization:
The goal of the eCommerce (eCom) team is to deliver one integrated consumer journey to create a premium and seamless experience that exceeds customer expectations while meeting our targets when a consumer leaves our touch point.
The Platform Operations Manager is a key role in the interaction with our consumers and a core element to drive the business growth and the Consumer Experience. He/She will help monitor, maintain, and improve operations to ensure the technical upper funnel experience on our adidas website, apps, and eMarketplace storefronts meets adidas’ standards. This role will support the own ecosystem, partner program, and digital marketing teams from an operations perspective. The Platforms Operations Manager is responsible for understanding the work culture and the different work streams, and will drive continuous efficiency through automation and optimization of the platform a...