Job Description
Job Description
Responsible for global price delivery, security setup & static data for North America, Continental European and Asian clients.
Responsible to develop and create the center of excellence, EDM in Malaysia.
Support America’s offshore model through EDM
Accountable for the quality of the services delivered & for the management of a team or an activity - First level of escalation
Accountable for procedures' validation and implementation and setting clear business objectives for all reports appraisals
Promote quality client service by motivating, coaching and developing team members
Identify and share development and training needs, design training plan for the year