Job Description
Location: Hershey, PA
Department: The Hershey Experience; Hershey’s Chocolate World Operations
Lead one of the most iconic retail destinations in the country.
Hershey’s Chocolate World is more than a store—it’s a flagship brand experience welcoming millions of guests each year. We are seeking a senior retail leader to own the end‑to‑end performance of our high‑volume, guest‑facing flagship retail store, setting the standard for service, storytelling, and execution at scale.
This role is ideal for a leader who thrives in dynamic retail environments, loves being visible on the floor, and knows how to translate brand vision into daily execution through strong teams. While this position also oversees supporting warehouse and inventory operations, retail leadership and guest experience are the core of the role.
What You’ll Do
Own the Flagship Retail Experience