💼 Full-Time Position

Manager / Senior Manager / AVP – Chargeback

🏢
Fubon Bank
📍 Hong Kong, Hong Kong, Hong Kong
📍
Location
Hong Kong, Hong Kong
📅
Posted
June 22, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Main Content

Manager / Senior Manager / AVP – Chargeback, Retail Credit Approval & Administration

Manager / Senior Manager / AVP – Chargeback, Retail Credit Approval & Administration
Responsibilities:

  • Manage the team to process dispute transactions within the time frame required by VISA, MasterCard and UPI chargeback compliance guidelines

  • Ensure daily operations of Chargeback Team are in compliance with all internal policy and guidelines

  • Liaise with local and overseas credit card member banks for charge back and pre-arbitration operations

  • Obtain and review supporting information / documents from merchants / cardholders to sustain the chargeback

  • Prepare regular reports on chargeback / dispute cases

  • Review and update the SOP regularly

  • Monitor and support ad hoc project for the credit card operations


    • Requirements:

  • Un...