Job Description
Responsibilities:
- Coordinating daily management operations
- Responding efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Managing small project teams to develop, execute and complete assignments
- Organizing team roles and evaluating employee performance
- Documenting operational tasks and reporting to upper-level management
- Performing employee reviews and assessments
- Assist with new employee onboarding and training program
- Proven work experience or similar role
- Proven customer service experience as a manager
- Strong leadership, motivational and people skills
- Acute financial management skills