Job Description
Responsibilities
- Supervising and coordinating staff activities.
- Acting as the point of contact for team members in the manager’s absence.
- Training new staff in operational procedures and customer service.
- Interacting with customers, addressing inquiries, and resolving minor complaints.
- Ensuring customer satisfaction by maintaining service quality and efficiency.
- Promoting new products or specials to customers.
- Assisting in handling cash, digital payments, and daily sales transactions.
- Supporting the preparation of sales reports or financial documentation.
- Ensuring accurate billing and smooth payment processing.
- Monitoring hygiene and safety standards to meet regulatory requirements.
- Assisting with routine checks to ensure cleanliness and food/product sa...