Job Description
Key Responsibilities
- Manage and supervise the day-to-day operations of the department
- Lead, guide, and develop team members to achieve departmental goals and performance standards
- Plan manpower allocation, workflows, and operational priorities effectively
- Review and improve processes, policies, and systems to enhance productivity and efficiency
- Prepare and present management reports, budgets, forecasts, and operational analysis
- Ensure compliance with company policies, internal controls, and regulatory requirements
- Coordinate with internal stakeholders, external vendors, customers, and authorities where necessary
- Handle escalations, operational issues, and decision-making matters promptly and professionally
- Support Management in strategic planning, business improvements, and organisational initiatives
- Drive employee engagement, team collaboration, and continuous improvement within the departm...