💼 Full-Time Position

Manager Support Engineer, Region Flex, Amazon Music

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Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
📍 ciudad de méxico, ciudad de méxico, Mexico
📍
Location
ciudad de méxico, Mexico
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Posted
June 07, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

BS in Computer Science or equivalent combination of technical education and work experience
- Dedicated and committed
- External hires should have minimum of 7 - 10 years of relevant experience
- Should have at least 2 year of experience in managing a team of 10-15 Engineers
- Experience in hiring, recruiting, developing and promoting Technical Contributors and Engineers
- Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics.
- Very strong stakeholder management and communication management.
- Good command over Windows and Excel
- Strong analytical skills and ability to work in an unstructured and evolving environment
- Good people manager who can manage and motivate direct reports and get the best out of them
- Fluency in English
Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team mem...