Job Description
**Hungry, Humble, Honest, with Heart.**
**The Opportunity**
Nutanix is looking for a **manager** to join our Mexico team.
As a **manager,** you will be responsible for overseeing a team of engineers in the Global Technical Support organization, who are engaged in helping customers and partners with technical issue identification and resolution. Specializes in high-end, enterprise-level support of customers or channel partners with advanced support needs. Establishes staff schedules for queue coverage and individual or group training sessions. Conducts regular 1:1 and team meetings to evaluate individual and team performance and facilitates the development of proficiency in technical and general customer service skills.
**About the Team**
We are top-notch engineers from leading virtualization, compute, and networking companies, and we can handle all problems that come our way. Working closely with Sales and Software Engineers, the support...
**The Opportunity**
Nutanix is looking for a **manager** to join our Mexico team.
As a **manager,** you will be responsible for overseeing a team of engineers in the Global Technical Support organization, who are engaged in helping customers and partners with technical issue identification and resolution. Specializes in high-end, enterprise-level support of customers or channel partners with advanced support needs. Establishes staff schedules for queue coverage and individual or group training sessions. Conducts regular 1:1 and team meetings to evaluate individual and team performance and facilitates the development of proficiency in technical and general customer service skills.
**About the Team**
We are top-notch engineers from leading virtualization, compute, and networking companies, and we can handle all problems that come our way. Working closely with Sales and Software Engineers, the support...