Mandarin Banking Customer Success Specialist 24/7 Shift

Velenosi&Meredith is looking for a Customer Success Specialist in Kuala Lumpur to handle customer requests and manage concerns. The ideal candidate will be fluent in both English and Mandarin, possess excellent communication skills, and be willing to work in a 24/7 rotational shift. Previous experience in the banking or financial sector is a plus. Responsibilities include educating customers on self-service options, conducting callbacks for confirmations, and handling KYC tasks.
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