Job Description
Job Title: Customer Support Executive (Entry Level) – Mandarin Speaker
We are currently hiring enthusiastic and customer-oriented individuals to join our team as Customer Support Executives . This is an excellent opportunity for fresh graduates and entry-level candidates who are looking to begin their career in customer service.
Key Responsibilities:
- Provide professional customer support via phone, email, and chat
- Handle customer inquiries, complaints, and requests promptly and efficiently
- Resolve customer issues while ensuring high customer satisfaction
- Maintain accurate records of customer interactions in the system
- Escalate complex cases to the relevant department when necessary
- Follow company policies, procedures, and service standards
Requirements:
- Candidate must have C1 Mandarin level
- Fresh graduates are welcomed to apply
- Good...