💼 Full-Time Position

Mandarin Tech Support Lead - Routing & Incident (Remote)

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Sinch
📍 , , philippines, , , philippines, Philippines
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Location
, , philippines, Philippines
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Posted
May 27, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A global telecommunications company seeks a Tech Support Administrator II (Mandarin-Speaking) to provide technical support and manage customer incidents. Responsibilities include resolving complex issues, optimizing routing configurations, and driving operational excellence. The ideal candidate has at least 3 years of experience in a technical support role, a strong knowledge of SIP protocols, and exceptional communication skills. This position offers a remote work setup, health insurance, and additional vacation leave.
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