Marina Office Manager

Tarpon Pointe Marina, a premier high and dry marina on the Manatee River, is seeking an Office Manager. As the Office Manager, you will oversee the administrative functions of our marina, ensuring smooth operations and excellent customer service.

Key Responsibilities:

• Customer Service:

  • Greet and assist marina guests, customers, and outside contractors in a friendly and professional manner.
  • Answer phone calls, respond to emails, and handle inquiries regarding marina services, slip availability, and reservations.
  • Resolve customer complaints and issues effectively, ensuring a positive experience.
  • Direct service inquiries to the service department.

• Administrative Duties:

  • Perform general office tasks, including data entry, filing, and maintaining accurate records.
  • Process reservations for boat slips...