Job Description
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Working HoursWeekday: 7am to 7pm (Only need to work 8 hours a day on weekday)
Every Sat: 7am to 1:30pm (Only need to work 4 hours on Sat)
44 hours per work week
As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties in Polyclinics. Your area of responsibilities includes, but are not limited to the following:
- Greet and register patients
- Coordinate specialists' consultation referrals
- Handle payments and respond to patient enquiries in a courteous and professional manner
- Manage patient concerns, ensuring timely resolution and escalation when necessary
- Communicate effectively with patients to provide a high level of customer service
- Will be stationed at H...