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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Provide daily, weekend, and on-call shift coverage, including system checks and Disaster Recovery (DR) testing.
- Serve as the first line of defense by monitoring production systems, managing the support hotline, and resolving user escalations.
- Log, track, and resolve system incidents and non-incident requests using Jira.
- Validate, implement, and perform post-change checks for new services, products, and feed integration updates.
- Coordinate with external vendors and exchanges to troubleshoot and resolve market data and feed issues.
- Document operational standards and maintain global system monitoring processes.
- Support international internal teams using a follow-the-sun support model.
Requirements
- Strong knowledge of Unix/Linux, including commands, system administration, and security.
- Proficiency with Unix shell scripting (Python or Perl is a plus).
- Experti...