Job Description
Job Title
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned:
- Facilitates patient census growth by providing superior customer service and admission support to referral sources and admission support to patients.
- Conducts one on one contacts with patients identified for admission to USRC facilities in order to market our services and facilitate admissions.
- Facilitates and coordinates the admission process for all patients being referred for Dialysis Services and provides outreach to hospitals and physician offices in the defined market to facilitate a timely admission.
- Collaborates with physicians and hospitals to obtain information necessary for outpatient placement.
- Escalates admissions issues and problems according to the established procedures to ensure timely resolution.
- Works with dialysis facilities to accommodate shift requests as appropriate.
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